Experience

From healthcare to Big Tech, I build systems that move people and organizations forward.

Nickolas Dowler presenting a keynote at the GTIC Conference

Speaking Engagements

Keynotes and conference talks on AI governance, talent intelligence, and holistic care delivery.

Sept 2024 · Amsterdam, Netherlands

GTIC Conference

Keynote Presenter

Delivered a keynote on AI best use cases in Talent Intelligence and AI Exposure for company consulting, sharing innovative insights with industry leaders

Sept 2018 · Charleston, SC

CARE Conference

Keynote Presenter

Delivered a keynote on processes and strategies for delivering holistic and meaningful care to patients

Signature Wins

In-depth looks at significant projects with measurable outcomes

Conflict of Interest Form Automation

Process AutomationServiceNowWorkday

Automated the annual conflict of interest review process, reducing 5,000 manual forms to 400 and cutting processing time from months to hours

5,000 forms reduced to 40090%+ workload reduction

Compensation Augmentation Platform

ReactPythonDatabases

Upskilled the compensation team on modern tooling and built a platform enabling rapid pay changes across 40,000 employees

Compensation team enabled on modern dev toolingRapid pay adjustments across 40K employees

HR Compliance Dashboard

PowerBIWorkdayServiceNow

Unified disparate HR data sources into a single compliance dashboard with automated alerts and one-click action workflows

Real-time compliance visibility across all HR measuresAutomated alerts replaced manual tracking

Employee Retention & Satisfaction Initiative

Employee EngagementChange ManagementData Collection

Founded and chaired an inter-departmental committee that tackled employee dissatisfaction head-on, driving a 67% reduction in attrition through data-driven listening and cross-functional action

67% reduction in attritionCross-departmental collaboration established

Disney Strategic Growth Analysis: Marvel Gaming

Market AnalysisStrategic InnovationConsulting

Led a consulting team that analyzed new revenue streams for Disney and recommended integrating Marvel IP into the gaming universe, a thesis that aged remarkably well

Memo delivered directly to Disney CEOIdentified Marvel gaming as untapped revenue stream

Transfer Process Optimization Framework

WorkdayServiceNowProcess Design

Designed an end-to-end delivery system for internal transfers with multi-stakeholder checkpoints and a single auditable record for global mobility

Single auditable record for every transferMulti-stakeholder checkpoint system
Journey

Career Timeline

From patient advocacy to enterprise HR technology, each role shaped how I think about systems and people.

NV

NVIDIA

Santa Clara, CA

  • Spearheaded the integration of Workday, ServiceNow, Cornerstone and custom built solutions with HR experience initiatives, streamlining processes by 30%
  • Steered cross-functional collaboration through strategic workshops and continuous feedback sessions, aligning digital transformation efforts with business objectives, delivering a 35% increase in HR efficiency
  • Designed and implemented 10+ customized HR analytics dashboards using PowerBI, resulting in a 20% improvement in HR decision-making speed
  • Implemented innovative change management and system optimization initiatives, increasing system adoption and boosting operational efficiency across HR platforms
WorkdayServiceNowPowerBIChange Management
  • Led digital transformation initiatives that streamlined processes and enhanced data analytics capabilities
  • Hosted and facilitated listening sessions with management, analyzing feedback to drive actionable insights and increase manager understanding
  • Designed and implemented interactive dashboards to monitor key performance metrics and visualize session outcomes
  • Collaborated across functions to integrate digital solutions and continuously improve operational effectiveness
Digital TransformationData AnalyticsDashboard Design
  • Leveraged Tableau, Excel, Workday and Glint to analyze global compensation, total rewards, and sentiment data to build use-case presentation for shift in C-Suite level TC strategy
  • Presented findings to C-Suite executives leading to strategy shift in total reward balancing and distribution in targeted markets
TableauWorkdayCompensation AnalyticsExecutive Presentation
IM

Illinois MBA Consulting Project

Champaign, IL

  • Collaborated with a team of student consultants to explore new revenue streams for Disney's Strategic Business Units
  • Completed market analysis and sent concise memo to Disney's CEO outlining the need for integrating Marvel into gaming universe
Market AnalysisStrategic InnovationConsulting
FS

Five Star Senior Living

Mount Pleasant, SC

  • Led creative arts department projects implementing psycho-social interventions for patients resulting in a 3x increase in patient sentiment
  • Executed monthly data collection programs capturing patient/family sentiment with personally built HIPAA-compliant capture form to create satisfaction action-items
  • Managed several facility-wide policy projects based on State, Federal and DHEC parameters which led to a 0% rate of disease transmission and 2x increase in patient/family satisfaction score
Data CollectionSentiment AnalysisCompliance Management
VH

Vibra Hospital of Charleston

Mount Pleasant, SC

  • Managed and created content for hospital's Facebook, Instagram, and YouTube accounts, leading to a 12.5x increase in followers across platforms
  • Founded and chaired inter-departmental committee engaged in boosting employee satisfaction leading to 67% reduction in attrition
  • Chaired hospital-wide Ambassador program, boosting patient satisfaction from 54% recommended to 87% in one year
Digital MarketingEmployee EngagementPatient Satisfaction

Toolbox

Technologies and tools I work with regularly

Analytics & Data

TableauExcelRSQLPower BIGoogle Analytics

Development

PythonJavaScriptDashboard DesignData Visualization

Platforms

WorkdaySprinklrWorkfrontMicrosoft Project

Strategy

Digital TransformationChange ManagementStrategic PlanningProject Management

Education

Master of Business Administration (MBA)

University of Illinois · Urbana-Champaign, IL

Bachelor of Arts

Eastern Michigan University · Ypsilanti, MI

Certifications

Google Analytics Certification

Google

Business Metrics for Data Driven Companies

Duke University

Organizational Management

University of Illinois

Corporate Strategy

University of Illinois

Digital Marketing

University of Illinois

Strategic Leadership

University of Illinois