I build technology systems people actually use.

Nickolas Dowler · Business Systems Analyst at NVIDIA

Reduced annual COI reviews from 5,000 forms to 400 and cut cycle time from months to hours

Built a transfer system with a single auditable record across stakeholders

Drove a 67% reduction in attrition via cross-functional listening + action loops

What I Do

AI governance, agentic workflows, adoption, and why self-service fails (and how to fix it).

Decision systems that scale, workflow design, adoption engineering, measurement.

for leaders building platforms

A short sprint to clarify architecture, governance, roadmap, and the "operating model" that makes the system real.

Most HR automation fails because people skip to the tool. SCALES is a six-step method that survives contact with reality.

83% of orgs score at the two lowest automation maturity levels. The technology is arriving. The methodology doesn't exist.

A Red/Yellow/Green framework for what employee data you can share with Claude, what you can't, and how your plan tier changes everything.

Let's start a conversation