I build AI systems people actually use.
Nickolas Dowler · AI Enablement & Agentic Systems · NVIDIA HR Technology
Reduced annual COI reviews from 5,000 forms to 400 and cut cycle time from months to hours
Architected a tiered Claude + Now Assist agent for HR ticket resolution, from PRD to leadership review
Trained 30 to 50+ HR SMEs to ship their own AI automations through Build Lab and the SCALES method
Speaking & Teaching
Keynotes & Conference Talks
Keynoted the GTIC Conference in Amsterdam on AI in talent intelligence. I speak on agentic systems, AI governance, and why enterprise AI fails at adoption (and how to fix it).
Build Lab
a program I created and run at NVIDIA
A hands-on enablement program where HR subject-matter experts learn to design, build, and ship their own AI automations.
The SCALES Method
a framework I created and teach
A six-stage method for building automation that survives contact with reality, taught through workshops and written up here.
Featured Writing
I write two tracks: strategy for HR and IT leaders navigating AI, and hands-on guides for practitioners building with Claude.
SCALES: A Practitioner's Framework for HR Automation That Sticks.
Most HR automation fails because people skip to the tool. SCALES is a six-step method that survives contact with reality.
HR's 83% Problem.
83% of orgs score at the two lowest automation maturity levels. The technology is arriving. The methodology doesn't exist.
Using Claude Safely with Employee PII.
A Red/Yellow/Green framework for what employee data you can share with Claude, what you can't, and how your plan tier changes everything.
Now: What I'm building and learning this month
- Designing a tiered Claude agent architecture for HR ticket resolution
- Building a personal library of 15+ Claude skills, from financial analysis to multi-agent deliberation
- Examining use cases for our AI governance committee
Connect With Me
Let's start a conversation