Posts tagged “citizen development”
3 articles
The SCALES Method: A Practitioner's Framework for HR Automation That Sticks.
Most HR automation projects fail because people skip straight to the tool. SCALES is a six-step method for building automations that survive contact with reality: Spot, Capture, Assess, Launch, Evaluate, Share. Here's the full framework.
Claude Skills FTW.
AI tools gave HR teams a copilot. Skills give them a playbook. The difference between an AI that helps you draft an offer letter and one that drafts offer letters the way your organization actually does them is a markdown file, a clear set of instructions, and an understanding of what your team's real workflows actually look like. Most HR teams haven't figured this out yet. The ones that do will build something more valuable than any vendor can sell them: institutional muscle memory that scales.
Stop Building. Start Enabling.
HR technology teams create more leverage by enabling governed self-service instead of building every ticket.